
365 Travel Completes Nationwide Guide Meetings to Enhance Client Experience
DA NANG, Vietnam – September 7, 2025 – 365 Travel, a local DMC in Vietnam, successfully concluded its nationwide series of tour guide meetings with a final event in Da Nang. The meeting brought together 30 of the company’s key tour guides and senior management to work together on improving service quality and tour products.
The event gathered a diverse group of professional guides specializing in English, German, Italian, French, Spanish, and Chinese. The meeting was held in an open and constructive atmosphere, focusing on two main areas: gathering valuable feedback on the 2025 season and refining the company’s code of conduct for guides. Discussions also covered practical improvements to tour products, ground services, and new ways to improve the client experience.
This meeting in Da Nang was the final event in a nationwide initiative by 365 Travel, with two meetings held in Hanoi and Ho Chi Minh City in July 2025. The series was designed to strengthen the partnership between the company and its tour guides, ensuring a consistent standard of excellence for all travelers.
“Our tour guides are the face of 365 Travel and the heart of our clients’ experience” said Ann Le, Director of Operation at 365 Travel. “These meetings were a valuable opportunity to listen to their on-the-ground expertise and work together to set even higher standards. We are incredibly grateful for their dedication and feedback.”
The meetings have resulted in a clear action plan for service improvements. This initiative of regular guide meetings will continue in the coming years to ensure ongoing development.
365 Travel reaffirms its commitment to investing in its people. By empowering our tour guides and incorporating their feedback directly into our operational strategy, we are ready to deliver an even better travel experience for all our B2B partners and their clients.
About 365 Travel:
365 Travel is a premier destination management company specializing in tailor-made travel experiences in Vietnam and Southeast Asia. With a focus on authentic encounters and seamless ground services, 365 Travel partners with international tour operators and travel agents to deliver high-quality, memorable journeys for FIT, GIT, and MICE clients.